Terms & Conditions Rough Cut Service

Pagh Productions ved Niels Pagh Andersen 
Njalsgade 24b 3 th
2300 KBH S
Denmark
VAT: DK25196120
info@orderinchaosbook.com
Phone: +4520212952

Pricing

On this website all prices are in EUR and are listed including VAT (10%) and excluding shipping costs.

Shipping costs are added based on delivery address:

Nordic countries (Denmark, Sweden, Norway, Finland): 10 €

International (outside the Nordic countries): 13 €

If you purchase 6 or more hardcopies we ship for free.

There are no shipping costs for e-books, which are delivered via e-mail.

Payment

We currently accept payment with VISA and Mastercard. The payment will be withdrawn when the purchased item is shipped. All prices are in EUR including VAT (10%).

Delivery

E-books are send via e-mail and are ready for download directly after purchase.

Shipping time for hardcopies is 10-15 days (depending on region/country).

We ship globally.

Shipping costs are calculated based on delivery address:

Nordic countries (Denmark, Sweden, Norway, Finland): 10 €

International (outside the Nordic countries): 13 €

If you purchase 6 or more hardcopies we ship for free.

Complaints and return policy

If you receive a damaged hardcopy, you can complain within 14 days.

There is no return right on e-books if the product has already been downloaded. If there are any technical malfunctions in a correctly downloaded e-book the customer is of course entitled to a refund or a new copy free of charge.

For hardcopies we offer 14 days return right starting from the day you receive the item. Return shipping costs are paid by the customer. If the customer wants to return the hardcopy an e-mail including order number, must be send to info@orderinchaosbook.com within 14 days after receiving the item. Upon confirmation the customer then has 14 days to return the item at their own expense. Costs are only refunded if the hardcopy is unused. Upon receiving the returned item we will make the refund of the purchase price via bank transfer.

In accordance with current EU law there is a two-year warranty on purchased products.

For all matters contact: info@orderinchaosbook.com

Privacy policy

In order for you to shop on our website we need the following information:
Name
Address
E-mail
Information about your purchase

We use this information in order to deliver the purchased product and process inquiries regarding your order/purchase. The information is processed in accordance with our privacy policy which you can find here.